Privacy and Data Policy

Effective Date: 01/03/2026
Last Updated: 03/24/2026

1. Introduction

DHARAMetrics (“Company”, “we”, “our”, or “us”) provides a construction data and metrics-as-a-service platform, including data ingestion, benchmarking, cost modeling, and AI-driven analytics.

This Privacy Policy explains how we collect, use, process, retain, and protect personal information in connection with our Services.

2. Information We Collect

a) Customer-Provided Information

Names, email addresses, and contact details

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Company and project information
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Uploaded project data, including cost estimates, design metrics, and related documentation

b) Automatically Collected Information

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IP address and device information
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Platform usage and interaction data
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System logs and diagnostic data
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c) Third-Party and Derived Data

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Benchmarking datasets and market data
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Aggregated and derived metrics generated by the Services

3. How We Use Information

We use information to:

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Provide and operate the Services
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Perform data ingestion, normalization, and benchmarking analysis

Generate cost metrics, analytics, and AI-driven insights

Improve platform performance and benchmarking accuracy

Authenticate users and maintain platform security

Comply with legal and regulatory requirements

4. Customer Data & Ownership

Clients retain ownership of raw data they provide

DHARAMetrics retains ownership of:

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aggregated data
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normalized datasets
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derived metrics
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benchmarking datasets
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AI models and outputs
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Customer data is used to deliver Services and improve platform intelligence

DHARAMetrics does not sell identifiable customer data

5. Data Use & Benchmarking Model

DHARAMetrics operates a continuously improving data platform:

Customer data contributes to benchmarking accuracy and AI model performance

Data may be incorporated into aggregated and anonymized datasets

No individual client data is exposed or identifiable to other clients

Outputs are based on statistical, historical, and modeled data and may vary from actual outcomes

6. Data Ingestion & Processing

All plans include fully managed data ingestion, including:

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Secure data upload and integration
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Data cleansing and normalization
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Structuring into benchmarking and analytics frameworks

Data is processed solely to deliver Services and improve system performance.

7. Data Sharing

We may share information with:

Cloud infrastructure providers (including Microsoft Azure)

Service providers supporting platform operations

Legal or regulatory authorities where required

We do not sell personal data.

8. Confidentiality

All customer data and confidential information are handled in accordance with strict confidentiality obligations:

Access is limited to authorized personnel

Data is used only to provide Services or meet legal requirements

Company confidential information includes Services, models, and derived datasets

9. Data Retention

Customer data is retained as part of DHARAMetrics’ ongoing data platform and benchmarking systems

Data may continue to be used in:

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aggregated form
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anonymized datasets
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derived metrics and models
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DHARAMetrics does not delete data upon termination unless explicitly agreed in writing

Raw customer data is not shared with other clients in identifiable form

10. Data Security

We implement commercially reasonable safeguards, including:

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Encryption in transit and at rest
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Access controls and authentication
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Secure cloud infrastructure
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While we take reasonable steps to protect data, no system is completely secure.

11. International Data Transfers

Data may be processed and stored in multiple jurisdictions, including the United States and Canada.

By using DHARAMetrics, users consent to such transfers.

12. User Responsibilities

Clients are responsible for:

Ensuring they have the rights to provide data

Their use of outputs and decisions based on the Services

Understanding that outputs are informational and should not be solely relied upon

13. Cookies and Tracking

We may use cookies and similar technologies to:

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Improve platform functionality
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Analyze usage
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Enhance user experience
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Users may manage cookie preferences through their browser settings.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.